EngageOS — Digital Experience Modernization

EngageOS

Your customers expect to search, discover, and configure complex products the way they shop the consumer web. Your platform delivers a fragmented experience across disconnected systems — search in one place, content in another, product data somewhere else. Every campaign launch requires weeks of agency time. Every market expansion means another custom integration project. The gap between what your buyers expect and what your digital platform delivers is where conversion drops and revenue leaks.

Market Signal

Your digital experience is your competitive advantage — or your biggest liability.

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Revenue lost to poor digital experience

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Buyers who abandon due to poor search

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Time-to-market with composable DXP

Your digital platform is holding back your customer experience — and your revenue.

Enterprise marketing and customer experience leaders face a common problem: fragmented digital platforms that can't keep up with what customers expect. Your content lives in one system, your product data in another, your search in a third, and your analytics somewhere else entirely. Every campaign, product launch, or market expansion requires custom integration work, months of agency time, and budgets that are difficult to justify.

Meanwhile, your customers are finding, evaluating, and deciding faster than ever. They expect to search your product catalog the way they search the consumer web — with intelligent, context-aware results. They expect personalized experiences that reflect their industry, role, and buying stage. And they expect to configure, visualize, and compare complex products without waiting for a sales call.

The gap between what your customers expect and what your platform delivers is where revenue leaks. EngageOS closes that gap.

Capabilities

6 capabilities that drive measurable business value.

Each capability is delivered by our EngageOS AI Pod — specialized agents doing the work, a small human team governing quality and outcomes.

Search & Discovery

Make every search a conversion opportunity.

Your customers search before they buy — but most enterprise search is still keyword-matching against flat catalogs. EngageOS implements AI-powered search and discovery through Algolia, connecting your content management system, product information, and customer data into a unified search index. The result: search that understands intent, surfaces the right product for the right buyer, and learns from every interaction.

For technical buyers, this means parametric search with faceted navigation that speaks their language — filtering by specifications, attributes, or compliance requirements. For business buyers, it means discovery experiences that guide them from awareness to evaluation to configuration without friction.

Search conversion rate upliftTime-to-product reductionSearch-to-configuration completion rate

Acquia-Algolia Data Connector

Pre-built integration that synchronizes your Drupal content and product data with Algolia's search index in real time. Eliminates 6–8 weeks of custom integration build.

Visual Commerce

Let customers see, configure, and buy — without a sales call.

Complex products need more than a spec sheet. EngageOS integrates 3D product configuration and visual commerce directly into your digital experience — connecting Threekit's visual configurator to your CPQ platform, your product data, and your CMS. Customers build, visualize, and price their own configurations. Your sales team gets qualified, configured leads instead of cold inquiries.

This capability is where EngageOS intersects with VisualForge — our dedicated visual commerce solution area. For clients whose primary digital experience runs on Acquia and Drupal, the EngageOS pod handles the full integration: CMS content, product data, search, and the configurator experience in a single, composable architecture.

Configuration completion rateSales cycle compressionSelf-service quote generation rate
Omnichannel

One content architecture. Every channel your customer uses.

Your customers engage across web, mobile, dealer portals, partner channels, and increasingly through embedded commerce experiences. Most enterprise CMS platforms were built for a single website — not for headless, multi-channel content delivery. EngageOS architects your Acquia and Drupal platform as a composable content hub: headless CMS with JSON:API content endpoints, a React/Next.js frontend for performance and flexibility, and an integration layer that connects your content to every downstream channel.

This isn't about rebuilding your website. It's about building the content infrastructure that feeds every digital touchpoint — and doing it once, with reusable components that scale across brands, regions, and channels.

Cross-channel content consistency scoreTime-to-publish across channelsMulti-brand deployment velocity
Personalization

Serve the right content to the right buyer — at every stage of their journey.

Generic web experiences convert at generic rates. EngageOS activates the personalization capabilities built into the Acquia DXP ecosystem — Customer Data Platform for cross-channel identity resolution, Acquia Personalization for real-time content targeting, and AI-driven recommendation engines that learn from behavioral and firmographic signals.

For B2B enterprises, this means persona-driven content experiences: each buyer persona sees the content, documentation, and CTAs most relevant to their role and buying stage. Technical buyers see specifications and compliance; business buyers see pricing and ROI; partners see inventory and co-marketing resources.

For B2C brands, this means journey-stage personalization: first-time visitors see brand introduction and product exploration; returning visitors see previously viewed configurations and relevant promotions; channel-referred visitors see localized inventory and offers.

Personalized content engagement rate vs. genericLead scoring accuracy improvementReturn visitor conversion uplift
Lead Generation

Turn every digital touchpoint into a qualified pipeline opportunity.

Digital experience modernization is only valuable if it drives pipeline. EngageOS connects your DXP to your marketing automation and CRM stack — HubSpot, Marketo, Salesforce — with structured lead capture, progressive profiling, and attribution tracking built into the architecture from day one. Forms, CTAs, gated content, and demo requests aren't afterthoughts bolted onto a CMS; they're first-class citizens in the content model.

AI agents within the platform handle lead scoring enrichment, routing optimization, and follow-up sequencing — so your marketing operations team focuses on strategy, not manual workflows.

Marketing qualified lead (MQL) volumeLead-to-opportunity conversion rateCost per acquisition reduction
Content Operations

Give your marketing team the speed of a startup with the governance of an enterprise.

Enterprise content operations break down in two predictable ways: either marketing teams wait on IT for every page change, or they have so much freedom that brand consistency, compliance, and quality suffer. EngageOS resolves this tension with Acquia Site Studio — a low-code experience builder that lets marketing teams create pages, landing pages, and campaign experiences using pre-approved design components. IT builds the design system once; marketing builds pages infinitely.

Content governance workflows enforce quality without slowing velocity: draft → review → legal → publish, with role-based permissions that ensure the right people approve the right content. AI agents assist with content migration, metadata tagging, and taxonomy management — reducing the manual overhead that makes CMS re-platforms so painful.

Time-to-publish reductionMarketing team self-service rateContent governance compliance rate
Platform + Intelligence

Your platforms. Our intelligence layer. Differentiated outcomes.

We don't replace your platform investments — we make them dramatically more valuable. The Tvameva intelligence and agentic layer sits between your existing enterprise platforms and the business outcomes you need, adding the AI-driven capabilities that turn good infrastructure into a competitive advantage.

Business Outcomes Unlocked
Buyers find and configure products without sales intervention

Intelligent search and guided discovery that converts browsing into pipeline — across every buyer persona and channel

Shorter sales cycles, higher conversion rates

Frictionless path from search to configuration to quote — reducing friction at every stage of the buying journey

Better leads, smarter routing, higher win rates

Intelligent scoring and routing that drives MQL-to-SQL conversion and attribution across channels

Tvameva Intelligence & Agentic LayerOur Moat

What we add on top of your existing platform investments — the IP, agents, and accelerators that create differentiated outcomes.

Better leads, smarter routing, higher win rates

Intelligent scoring and routing that drives MQL-to-SQL conversion and attribution across channels

Algolia NeuralSearch + Acquia-Algolia Connector

AI-powered search connecting content, product data, and customer context into a unified discovery experience across web, mobile, and partner channels

Acquia CDP + Persona-Driven Journeys

Persona-based content experiences — each buyer persona sees the content, pricing, and CTAs most relevant to their needs and buying stage

Threekit + 3D Configurator + AR/VR + Digital Twins

3D product configuration, augmented reality overlays, digital twin visualization, and CPQ-integrated visual commerce

AI Agents + Site Studio

AI-driven content migration, metadata tagging, taxonomy management, and marketing self-service at enterprise scale

Pre-built Connectors + Boomi iPaaS

Acquia-Algolia, Algolia-Threekit, Algolia-Salesforce connectors — eliminating 4-8 weeks of custom build each

Your Existing Platform InvestmentProtected & Extended
Salesforce · HubSpot · Dynamics

Your customer relationship and pipeline management — connected and enriched

Product Information · ERP · CPQ

Your product data, pricing, and order management systems — integrated into the digital experience

Marketing Automation · Integration Platform

Your marketing and integration platforms — extended with intelligence, not replaced

Data Platform · Analytics · BI

Your data infrastructure and analytics tools — enriched with AI-driven insights

Customer Success

Outcomes from the field — not from a slide deck.

Hi-Tech / Semiconductor

Rebuilding digital product discovery for a global semiconductor leader.

Challenge

A publicly traded semiconductor company with a global engineering customer base needed to completely modernize its digital experience. The existing platform suffered from fragmented content systems, disconnected search, limited personalization, and no self-service capabilities for marketing teams.

18-month transformation | Acquia + Algolia + Salesforce + Marketo | 3-phase delivery

Manufacturing / Consumer

Unifying 8 brands on a single composable DXP — with 3D product configuration.

Challenge

A leading manufacturer with 8 distinct product brands, 85+ product models, and a network of 325+ dealers was operating on 5 separate CMS platforms with no unified digital experience, enterprise DAM, CDP, or analytics layer.

18-month transformation | Acquia + Algolia + Threekit + Boomi + HubSpot

Next Step

Ready to see EngageOS in action?

We'll walk you through a EngageOS demo — how our AI Pod delivers, what the economics look like, and how it applies to your specific use case. 30 minutes. No commitment.

What the assessment covers
Current CMS and content architecture audit
Search and discovery capability gap analysis
Integration landscape mapping (CRM, ERP, marketing automation, analytics)
Personalization maturity evaluation
Composable architecture readiness score
Phased roadmap with prioritized workstreams and investment estimates